Last year, I had the opportunity to speak at WordCamp Chicago about one of my favorite subjects, customer experience. Your business should go beyond the sales and development. A customer who receives a five star customer service experience is one … [Continue reading] about The 5 Star Customer Service Experience
The EU's GDPR (General Data Protection Regulation) is coming up pretty quick. May 25, 2018 will be here before you know it. This law was actually approved back in April 2016 however had a grace period of two years before it went into full effect. … [Continue reading] about What I have found to handle GDPR Requirements
This past Saturday I had the opportunity to speak at WordCamp St Louis. This year's topic for me was Contributing without Coding. Any person can contribute to WordPress. All you need is a login for WordCamp.org and the passion to help. There are … [Continue reading] about Contributing without Coding
Michele got the chance to talk Beginner's WordPress Security at WordCamp Montreal this weekend. WordCamp Montreal is always a great camp to go to and always has a great lineup of speakers. Here are the slides from Michele's talk. … [Continue reading] about Passwords, Attacks, and Security oh my!
Can't Speak Geek decided to make a donations page and at first thought it would be best just to use a PayPal button and call it a day. Then Devin Walker from WordImpress said I should try Give. Since I will give almost any plugin at least one shot, I … [Continue reading] about Plugin Review: Give