It is every single website owner's worst nightmare to realize that their website has been hacked. Infected sites can wreak havoc for everyone and cause a lot of damage in its wrath. It is a very serious matter that should be tackled as soon as the … [Continue reading] about Oh no! My WordPress site got hacked!
Pitching to talk at your first WordCamp can be a rollercoaster of emotions. It can be fun, nerve wrecking, frustrating, thrilling, and everything in between. Don't let it discourage you, as speaking at WordCamps are a ton of fun! WordCamps choose all … [Continue reading] about Pitching to Talk at Your First WordCamp
I get asked all the time "what is the big issue with maintenance? My site is online. Why should updating or backing up the site matter?" First websites are not build them and forget them like many people think they are. Too often when a site is … [Continue reading] about The Need For Maintenance
Last year, I had the opportunity to speak at WordCamp Chicago about one of my favorite subjects, customer experience. Your business should go beyond the sales and development. A customer who receives a five star customer service experience is one … [Continue reading] about The 5 Star Customer Service Experience
The EU's GDPR (General Data Protection Regulation) is coming up pretty quick. May 25, 2018 will be here before you know it. This law was actually approved back in April 2016 however had a grace period of two years before it went into full effect. … [Continue reading] about What I have found to handle GDPR Requirements